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SHIPPING + RETURNS

SHIPPING //

Thank you for your order & for giving us the privilege to ship you something from our shop!

Orders take 1-3 business days (Monday-Friday) to be processed and dropped off to shipper. Once items are dropped off for shipment, standard shipping takes 1-5 business days in transit.

Once dropped off, we can provide you with a tracking number, but cannot control where your package is or any delays that may occur. 

Shipping Costs (based on order total before taxes) 

$0-$15.99 // $5.95
$16-$74.99 // $7.95
$75-$124.99 // $9.95
$125-$249.99 // $12.95
$250+ // FREE

*If items are overweight or oversized, there may be additional shipping costs. We will contact you via email in that case. An invoice will be sent for additional shipping costs and once paid, your package will be sent out.

We know shipping expenses are not "fun"! Shipping is expensive for small businesses & we can assure you that we do not make a profit on shipping. We appreciate you choosing to shop small and for understanding our shipping policies. 

In the event that your package is returned to us due to incorrect or undeliverable address, we will reach out to you to determine the action you'd like to take with your order. 

RETURNS //

Don't love your items? No worries! Items that have been unopened and unused may be returned within 30 days of shipment. To initiate a return, please contact us at hello@pinkantlers.com to obtain authorization for the return and receive additional instructions. Apologies, but we cannot accept any returns that have no been authorized by our team. 

If the return is a result of an error on our end, we will provide a pre-paid shipping label once a team member has responded to your inquiry. 

Returning an item is at your own risk. You must ensure that the item is adequately packaged and, at your discretion and cost, insured. We are not liable for damage caused by inadequate packaging or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for refund.

Once we receive the returned item(s), your refund will be credited to the original method of payment within 1-3 business days. 

Shipping Address //
Pink Antlers
11531 Ash Street
Leawood, KS 662211